Single-loop learning refers to a self-fulfilling belief system, which is generally not open to feedback.

a. true
b. false

Answer: a. true

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Coupons are not a favorite promotion tool for use in:

A) the United Kingdom. B) Belgium. C) the United States. D) Italy. E) Malaysia.

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In a famous study analyzing the wage rates of truck drivers in Boston in 1953, John Dunlop noted that the wages were arranged

(a) in wage grades (b) in a wage classification (c) on a wage scale (d) on wage contours

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