In a public relations presentation, the speaker should anticipate and prepare for criticism by

A) explaining more carefully the organization's plan.
B) ignoring any objections, and just remaining positive.
C) acknowledging and countering potential problems or objections.
D) defending the position of the organization.

Answer: C

Communication & Mass Media

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Sally and Jeff have been classmates since the third grade. However, they do not have trust or loyalty in their relationship. Their friendship can be best classified as _______

a. reciprocity b. receptivity c. association d. collaboration

Communication & Mass Media

Weick refers to uncertainty, or ambiguity, as this

A) equivocality B) equifinality C) extraordinary D) extensive

Communication & Mass Media