To what context of communication does word of mouth belong?

Your text describes small group communication as a transactional process among three to

fifteen people who ________. A) meet often. B) work in the same context. C) are ?in sync? with each other. D) share a common purpose.

Which barrier to effective intercultural communication is involved when Jason, an American

exchange student, is confused when his British host mother tells him to put the luggage in the "boot"? A) ethnocentrism B) different communication codes C) stereotyping and prejudice D) assuming similarity