Which of the following terms is the most concrete?

______ is preconceived opinions, attitudes, andbeliefs about a person, place, thing, ormessage

a. Information overload b. Prejudice c. Accommodation d. Acculturation

Warren Bennis said that "if there is one single thing I have found out about leaders it is that, by and large, if not every day, they seem to love what they're doing."

Indicate whether this statement is true or false.