________ helps sales representatives understand how they spend their time and how they might increase their productivity

Social loafing can occur when a group member Believes his contributions are _____________, others will do the work for him, his lack of effort will go ____________, he will be ____________ if he works hard but others don't

Fill in the blank(s) with the appropriate word(s).

The specialized language of a particular profession or industry is known as clichés

Indicate whether the statement is true or false.