What is the second step of the A+ troubleshooting methodology?

A. Identify the problem
B. Establish a probable cause
C. Test the theory
D. Document

Answer: B. Establish a probable cause

Computer Science & Information Technology

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Changes made to an outline while in Outline View are immediately displayed in the Slide pane

Indicate whether the statement is true or false

Computer Science & Information Technology

The Desaturate command produces a grayscale image, but leaves the image in the same color mode, usually rendering a ____ version

a. flat, lifeless b. pretty, softly-hued c. sepia-toned d. none of the above

Computer Science & Information Technology