The first step in persuading an unconcerned audience is to provide

Briefly discuss the context and implications of the following statement:

"Ethical speakers concern themselves with the consequences of their speaking." What will be an ideal response?

Eduardo, manager of Dollar Days, knows that Julian prefers the morning shift and Shauna prefers the evening shift

Even though the company policy has always been to rotate shifts every week, Eduardo bends the rules so Julian can always work mornings and Shauna can always work evenings. Eduardo's actions demonstrate A) empathy. B) descriptive communication. C) repeatable communication. D) expressiveness. E) communication efficacy.