The best way to reach a consensus decision in a problem-solving group is to take a vote on the issue in dispute.

The most used medium of mass communication in Africa is ______.

A. newspaper B. radio C. television D. Internet

When giving a persuasive speech to an audience that opposes your point of view, it is especially important that you use ________ to answer their objections to your views.

A. visual aids B. syllogisms C. emotional appeals D. evidence E. credibility statements