When preparing for a question-and-answer session, it is unethical to anticipate potential questions and to write out answers ahead of time.

What services are PR firms providing when they plan and conduct news conferences, anniversary celebrations, and symposiums?

a) Event management b) Marketing communication c) Community relations d) Public affairs

Which of the following describes one goal that all employment interviews have in common?

a. to assess communication skills in the interview b. to select the best possible person from the available pool of applicants c. to ignore nonverbal communication d. to ensure that the selection interviews vary in their sophistication