Psychographics data in a customer database used by direct marketers include information regarding a customer's ________ and ________

A) interests; income
B) activities; opinions
C) age; buying preferences
D) opinions; age
E) hobbies; family stage

B

Business

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After a proof of loss is submitted, legal action may be taken to recover on an individual health insurance policy only during what time period?

A) Between 30 days and 10 years B) Between 30 days and 1 year C) Between 60 days and 3 years D) Between 30 and 60 days

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In which culture would a manager be more likely to deal with a tardy employee by stating: "is there anything I can do to help you overcome the problems that are preventing you from coming to work on time"?

a. U.S. b. Germany c. Japan d. Mexico

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