Pricing is less complex in services than it is in manufacturing

A distributor makes investment decisions regarding the transportation infrastructure and then makes operating decisions to try to maximize the return from these assets

Indicate whether the statement is true or false.

The use of an applicant's personal opinions by underwriters for rating criteria directly violates which guiding principle of underwriting?

A) Separation and class homogeneity B) Reliability C) Incentive value D) Social acceptability