According to the text, the typical duration of a focus group is less than an hour

Which of the following tips should be followed to improve voice mail communication??

A) ?Speak fast and in a loud voice. B) ?Keep your message brief, typically 60 seconds or less. C) ?Do not update your greeting often. D) ?Avoid repeating your name and phone number.

Paul is a baby boomer. Of the following, which is most likely NOT an attitude he has about Gen Xers?

a. They are too cocky and unwilling to pay their dues. b. They lack loyalty and commitment to their work. c. They lack technical know-how. d. They will not go the extra mile.