Many marketing experts advocate ________ programs that allow a company to talk to individual customers and adjust elements of the marketing mix to satisfy the specific needs of each customer

A) customer relationship management
B) psychographic segmentation
C) transactional management
D) B2B marketing
E) C2C marketing

A

Business

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The amount of time that an individual has the right to bring a lawsui or breach of contract is known as:

A. Statute of Limitation B. Benefit of the bargain C. Promissory estoppel D. Surety

Business

________ indicates a person's ability to be self-aware, detect emotions in others, and manage emotional cues and information

A) Emotional intelligence B) Emotional dissonance C) Confirmation bias D) Cognitive distortion E) Cognitive dissonance

Business