"Running a campaign to increase shoe sales by 15%" is the

a. goal

Assuming you already know what the speaker is going to say exhibits which barrier to listening?

a. premature judgment b. bias or prejudice c. physical and mental distractions d. lack of focus

Which of the following is NOT a question you can use to understand an organization's structure?

A. How centralized is the power in the organization? B. How friendly are the participants in the organization? C. How hierarchical is the organization? D. How does the organization interact with its environment?