Karla's friend, Jessica, always had to have the last word. If Karla complained about a difficult test, Jessica would say, "That's nothing, you should see the tests Dr. Brown gives. " If Karla is excited about a trip she is going to take, Jessica would say, "Oh, I've been there lots of times." Jessica could be described as having _____.

Thomas Edison introduced a recording-playback device in the

A) 1850s. B) 1870s. C) 1890s. D) 1920s.

Which of the following scenarios best illustrates how our "present feelings" can affect our communication with others?

A. Jack was the youngest of six siblings, so his family often viewed him as a child who could not make adult decisions. B. Always shy, Karen avoided talking with others as much as she could. C. Ji Sung struggled with English, which discouraged him from asking questions in class. D. Having just heard that she did poorly on her psychology exam, Sandra was distracted when her friends tried to talk about plans for that night.