Some designers suggest that speech recognition should be used in a telephone menu system. This would allow users to interact with the system by speaking instead of pressing buttons on the dial pad. Give two arguments for and two arguments against the proposal.
What will be an ideal response?
Arguments in favor include universal usability and limited vocabulary required to operate a phone
Arguments against include: error rates given current technology, stress conditions (e.g. calling for help in an emergency vs. calling a friend) can vary your speech, background noise influences
Computer Science & Information Technology
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Computer Science & Information Technology