When the public relations department issues a statement saying, "Our competitors deliberately made misstatements about the way to use our product, and people were injured as a result" it is an example of:
A) expression of innocence.
B) excuse.
C) rationalization.
D) justification.
A
Business
You might also like to view...
A major difference in outbound logistics for store-based versus Web-based retailers is the need for Web-based retailers to _____
a. decentralize warehousing b. work closely with suppliers to ensure timely receipt of merchandise by the retailer c. ensure that products are delivered to final customers d. utilize floor-ready merchandise
Business
The IMF's _______ consists of that share of a member state's quota that it did not contribute in its own currency
A. Standby Arrangement B. Extended Fund Facility C. reserve tranche D. credit tranche
Business