________ tells users how to use software and what to do if software problems occur.

To remove a header from a report, you delete its controls and set its height to ________

A) variable B) 0 C) 1 D) manual

In which contingency plan testing strategy do individuals follow each and every IR/DR/BC procedure, including the disruption of service, restoration of data from backups, and notification of appropriate individuals?

A. desk check B. simulation C. structured walk-through D. full-interruption