Lincoln's "chorus" metaphor reinforces stereotyping in American society

According to your book, in order to improve our listening we must concentrate on the other

person as a communicator and as a human being. What does this mean, and why do they make this suggestion? What will be an ideal response?

Small groups and teams use a wide variety of channels. When interactions take place online, the groups are called __________ groups.

A. virtual B. nominal C. Delphi D. focus