To ensure a level of quality of care and competence, which one of the following is put in place?

All of the following types of patient calls in the medical office typically require no documentation with the exception of:

A) appointment confirmations. B) patients rescheduling appointments. C) billing complaints. D) health care-related messages.

All honorably discharged veterans are eligible for free medical care for life at Veterans Affairs health care facilities

Indicate whether the statement is true or false