In discovering that audience members have similar cultural characteristics, are about the same age, and have about the same education level, a speaker is trying to discover

The five?step research sequence for preparing a speech includes: __________

a. developing a research plan, assessing personal knowledge, collecting information, recording information, and concluding the search b. collecting information, recording information, assessing personal knowledge, Googling the topic, and concluding the search c. assessing personal knowledge, developing a research plan, collecting information, recording information, and concluding the search d. assessing personal knowledge, recording information, interviewing a librarian, collecting information, and concluding the search

The independent bookstores that survived the Amazon and e-book waves are exhibiting declining sales over the past few years

a. True b. False