How do the principles of interpersonal deception theory factor into the process of deception?

During the 1960s, there were numerous issues to be addressed and companies adjusted their policies to generate public support and awareness. Which skill set of a public relations manager helped mitigate this situation, and how?

a) Issues management; this can help to earn public goodwill and understanding b) Audience analysis; this can improve community relations and product publicity c) Strategic planning; this can ensure that public relations is a contributor to the bottom line d) Reputation management; this can increase credibility and trust in the minds of the public

When a participant in a conflict uses distracting, placating, computing, or withdrawing he/she

is using a(n) ________ style. Fill in the blanks with correct word