An example or illustration that is used to clarify, add interest, and (in some cases) prove a point, is called

In regulating surface and depth listening, use the following guidelines: ________, ________, ________, and ________

Fill in the blank with correct word

The guidelines that help distinguish the generally accepted behaviors from the commonly prohibited ones in a small group are

a) norms b) communications. Consider this: These rules provide uniqueness to a group. They guide and direct group behavior. LO 2.5: Explain the model of small group communication presented in this chapter c) situations. Consider this: These rules provide uniqueness to a group. They guide and direct group behavior. LO 2.5: Explain the model of small group communication presented in this chapter d) goals. Consider this: These rules provide uniqueness to a group. They guide and direct group behavior. LO 2.5: Explain the model of small group communication presented in this chapter