Sally is normally a very calm and composed manager, but the other day she raised her voice on the telephone. Her staff heard her angry tone, and were trying to figure out what caused her to be upset. This is an example of

Paul overestimates the proportion of family chores for which he takes sole responsibility because it's easier for him to recall what he has done than to recall what other family members have done. This best illustrates the impact of:

a. overconfidence. b. functional fixedness. c. the representativeness heuristic. d. confirmation bias. e. the availability heuristic.

The phenomenon whereby an individual believes that he or she is like an actor on a stage, who is under constant watch by others, is referred to as a. the personal fable

b. the imaginary audience. c. learned helplessness. d. diffusion status.