People who enter into conflict with the attitude that they know it all are engaging in the defensive

The prescriptive group technique which is designed to maximize the input of all members of a large assembled group is called a ___________

A. buzz group B. single question form C. ideal solution form D. PERT E. focus group

People who overreact to their need for inclusion in a group tend to _________

A. dominate the social conversation with stories about themselves B. try to control others C. tend to be silent observers D. tend to play the central negative role E. tend to play the information provider