Which of the following statements is true?
A. Good salespeople are born with inherent selling traits and need little training.
B. All salespeople need training.
C. Selling skills are best learned with interactive Web training programs.
D. New salespeople should be immediately sent out on the road to get acquainted with the firm's best customers.
E. Training should include on-the-job observation, but classroom and Web-based learning is rarely needed.
Answer: B. All salespeople need training.
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