The orienter determines the direction of the team's discussion

Sixty percent of the time, the stoplight will change before you have to wait X seconds, what is the value of X?

A) 72 seconds B) 60 seconds C) 48 seconds D) 36 seconds

Which of the following is an example of quality control variables?

A) percent of customers rating a service a 5 on a ten-point scale B) number of defective pieces in a shipment of parts C) the time between an order and its delivery D) the number of errors on an invoice