Strategic and tactical decisions in a customer-oriented organization should be made:
A) cross-functionally and cross-divisionally.
B) by the marketing department.
C) by the services department.
D) by the customer relations department.
A
Business
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Members of self-managed teams are often reluctant to ______ one another.
-praise -compliment -discipline -reward
Business
In additional to core job duties, the middle section of the solicited application letter should contain what type of information?
A) Who you know in the organization B) Where you heard about the job opening C) Personal characteristics that apply to the targeted position D) Salary requirements E) Potential start date
Business