A credible speaker is someone who

a. audience members believe they can trust.
b. has committed his or her speech to memory.
c. avoids the use of showy, attention-getting tactics.
d. is willing to learn from the audience.

a

Communication & Mass Media

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Rehearsing a response is one of the steps to active listening

Indicate whether this statement is true or false.

Communication & Mass Media

Jamon is a manager in a human resources organization.  He has a message for Bob who works on the assembly line.  What channel is he likely to use get the message to Bob?

A. face-to-face B. telephone C. memo D. email E. any of the above

Communication & Mass Media