In order to find new ways to open a can, a group leader asks his team of inventors to think of "opening," in general, rather than asking them to come up with a better way to open a can. In doing so, this group leader will
a. encourage creativity since he broadly defined the problem.
b. discourage creativity because he defined the problem too broadly.
c. encourage the use of mental sets, thus, encouraging creativity.
d. prevent incubation of the problem, thus, discouraging creativity.
a
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Hilda, age 47, volunteers as a "big sister" as part of Big Brothers Big Sisters of America. She enjoys reaching out to her 9-year-old "little sister" and providing her with guidance. According to Erikson, Hilda has developed a sense of
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