How is fairness within an organization facilitated by both employee relations representatives and formal appeals procedures?

What will be an ideal response?

Answer: Employee relations representatives are members of the HR department who act as internal consultants to the business. They try to ensure that company policies and procedures are followed and advise both supervisors and employees on specific employee relations problems. The employee relations representative will try to resolve the problem within the letter and spirit of the appropriate employment policy, while carefully balancing the interests of the supervisor, the employee, and the company. Employee relations representatives may also develop new policies that help maintain fairness and efficiency in the workplace. An appeals procedure allows employees to voice their reactions to management practices and challenge management decisions, which enhances employees' perception that the organization has fair employment policies. Organizations without an effective set of appeals procedures increase their risk of litigation, costly legal fees, and backpay penalties to employees who use the courts to obtain justice. Effective appeals procedures give individual employees some control over the decisions that affect them and help to identify managers who are ineffective or unfair.