The main points and each level of subpoints in a speech outline are each designated by a different series of symbols.

In which step of the Needs-Centered Training model do you develop a comprehensive written plan that describes how you will present your session?

a. deliver training b. complete training plans c. select training resources d. organize training content

Richard gives in to his girlfriend when they fight just to keep peace in the relationship. He is engaging in the compromising style of conflict management

a. true b. false