According to Gottman, __________ occurs when a person feels compelled to explain the
motives for his or her behavior.
a. complaining
b. gunnysacking
c. stonewalling
d. assertiveness
e. defensiveness
e
Communication & Mass Media
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Which of the following is an example of an inference?
A) She is wearing a red hat. B) He is lazy. C) He is tall. D) She is a blonde.
Communication & Mass Media
In hierarchically structured organizations, communication between peers is called what kind of communication?
a. downward b. horizontal c. upward d. diagonal
Communication & Mass Media