Mumps pancreatitis is reported with code _____.

Prescription medication plans usually cover:

a. immunizations. b. blood products. c. vitamins. d. asthma medications.

Which of the following are ways to provide good customer service for patients?

A. Calling patients honey, sweetie, or dear to let them know you care about them B. Giving patients special food and drinks to help them feel at home C. Reviewing the medical records of all patients on your unit regardless of whether they are in your care D. Offering your personal opinions to patients who ask for it E. Asking yourself, if you were the patient, how you would want to be treated