The Babad study that discovered nonverbal signs of interviewer bias was conducted in ______.

As Professor Webber delivers her presentation she must pay close attention to audience

feedback. What messages, sent by her audience, should she pay close attention to? A) written B) nonverbal C) verbal D) none of the above

Jack Gibb differentiates between two different types of communication climates. The climate in

which one encourages a free and open interaction between individuals is called the ________ climate. A) illustrative B) supportive C) defensive D) evaluative