All of the following are the benefits of establishing standard operating procedures (SOPs) EXCEPT ______.
A. SOPs ensure equality and fairness in the agency’s response to clients and to the public
B. SOPs reduce variation in decision-making and processing time to satisfy the agency’s responsibilities
C. SOPs reflect the organizational memory of the agency
D. SOPs result in delayed agency response
D. SOPs result in delayed agency response
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Rotating three-judge panels typically decide cases in the federal courts of appeals
Indicate whether this statement is true or false?
What two pieces of legislation were passed by Congress after the Civil War in an attempt to bring civil rights to African Americans?
a. The Civil Rights Act of 1866 and the Jim Crow Laws b. The Freedmen's Bureau Bill and the Civil Rights Act of 1866 c. The Freedmen's Bureau Bill and Executive Order 9981 d. The Civil Rights Act of 1866 and Executive Order 9981