___________ involves perceiving criticism in a message when none is intended by the speaker

a. Stage-hogging
b. Critical listening
c. Selective listening
d. Defensive listening

d

Psychology

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Which statement is TRUE?

A. Adverse impact is always illegal. B. Hiring members of minorities at a selection rate below 80% of the selection rate of members of the majority indicates adverse impact. C. Affirmative action requires that a company hire unqualified applicants if they are of an underrepresented race. D. As a first step in a discrimination case, the organization must prove that discrimination was justified by a business need.

Psychology

Research shows that one effective way to decrease problem drinking on a college campus is to:

a. hold informative lectures that illustrate the dangers of drinking. b. give up-there is little hope for reducing drinking on campus. c. provide monetary incentives for student groups to maintain a low average blood alcohol level. d. threaten student groups with fines if they are caught drinking.

Psychology