Which of the following is NOT an advantage of mail surveys?

Answer the following statement(s) true (T) or false (F)

1. Creativity includes the willingness to accept personality clashes 2. Managers at a learning organization encourage risk-taking, creative behavior by providing a challenging environment. 3. In a learning organization, the vision is provided by the top management. 4. In horizontal organizations, the primary driver and measure of performance is customer satisfaction, not profits or stock appreciation. 5. When parts of the product or service are outsourced, it's called the "Hollow Organization" design.

While the applicant for insurance coverage gives consideration in the form of the premium, the insurance company does not give any consideration.

a. true b. false