Insurance companies employ underwriters
A) as an alternative to higher deductibles.
B) to control the risky behavior of their policyholders.
C) to control the risk incurred on their behalf by agents.
D) to encourage the loyalty of exclusive agents.
E) to maintain the independence of independent agents.
C
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A hotel tracks the number of complaints per month. When the process is in control, there is an average of 35 complaints per month. Assume that a 2-sigma control limit is used. What is the upper control limit?
A) less than or equal to 35 B) more than 35 but less than or equal to 45 C) more than 45 but less than or equal to 55 D) more than 55