The ________ leadership needs of a problem-solving small group include such matters as how well members get along with one another and whether members feel good about their roles in the group.

Which of the following is not one of the five stages of listening?

a. receiving b. attending c. effort d. evaluating

The _________ is the outcome or behavior you want your audience to experience or adopt after hearing your speech.

a. central idea b. specific purpose c. general purpose d. objective