Priscilla, a customer service representative at a call center, adds to her job by asking customers how much they liked their previous purchase. Priscilla is engaged in job
a. simplification.
b. rotation.
c. crafting.
d. specialization.
Ans: c. crafting.
Business
You might also like to view...
Depreciation deductions, like any other business expenses, reduce the income that a firm reports on its income statement
Indicate whether the statement is true or false
Business
Analysis of variance models test hypotheses about the population standard deviation
Indicate whether the statement is true or false
Business