What ISO standard below provides the generic model that defines the ideal structure of the ICT process as a whole?

In the Slide/Outline pane, pressing the ________ key will indent a bullet point to the next level

A) Tab B) Shift C) Ctrl D) Enter

The World Wide Web is a collection of HTML documents, images, videos, and sound files that can be linked to each other and accessed over the Internet using a protocol called _____.

A. HTTP B. HTML C. FTP (file transfer protocol) D. IP