Which of the following describes the function of a patient account representative?
A. assists patients in completing the paperwork necessary to obtain insurance payments
B. helps the patient identify the amount that health insurance pays for a given service and how much the patient must pay
C. assigns numeric codes to diagnostic, procedure, and treatment information
D. works with insurance companies to resolve billing and payment problems
Answer: B
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An 8-year-old boy fell forward off of a swing onto outstretched arms. He did not hit his head or lose consciousness and is complaining of left forearm pain. There is deformity to the left wrist, but no other injuries or life threats. His vital signs are pulse 132, respirations 20, blood pressure 108/62, and SpO2 100%. The proper care of this patient would be:
A) immediately load and transport, splinting the injury en route. B) apply high-concentration oxygen and anatomically splint the forearm when the patient is immobilized to a long backboard. C) splint the forearm and apply a cold pack before transporting non-emergently. D) call ALS so that the patient can be given intravenous pain medications before splinting the forearm.
A teenage female patient has been ejected from a car as it rolled down a hill. She is responsive, but with signs of early shock. She has bruising to her anterior abdomen, a laceration to her left temple, and deformity to he left wrist. At what point should the wrist injury be splinted?
A) Enroute to the hospital B) Before transferring to the stretcher C) Just before leaving the scene D) Prior to immobilizing the patient