The process of translating an idea into a form that can be recognized by a receiver is

Reneging refers to customers who:

A) do not join a queue B) switch queues C) join a queue but abandon their shopping carts before checking out D) join a queue but are dissatisfied E) join a queue and complain because of long lines

If a bond's rating declines, the interest rate demanded by investors, called the required return, also

decreases. Indicate whether the statement is true or false