Regarding company interactivity with customers:

A)

companies should avoid confusing customers with a broad variety of media.

B)

companies should look for every conceivable opportunity to interact.

C)

over-communicating–sending too many messages is a widespread problem.

D)

All of the above.

B

Business

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Which of the following documents would normally trigger the process to record a customer payment?

A) Remittance advice B) Customer monthly statement C) Deposit slip D) Sales invoice

Business

In order to extend the deadline date for loan conditions, the broker must obtain the buyer's permission.

a. true b. false

Business