Which of the following is a term coined by Mark Zuckerberg of Facebook, which originally referred to the social network of relationships between users of the social networking service provided by Facebook?

What will be the most likely outcome for Charles due to the retiring representative's lack of record-keeping?

A) Charles' sales will track way behind those of the retiring representative, and he will be docked pay and denied promotions. B) Since Charles is starting from almost scratch developing a prospect and customer base, he will lose some current customers because he does not know about them. C) Charles will be unlikely to develop sales presentation skills because of the time required to track referrals. D) Since Charles does not need any information from the retiring representative, he will conduct more cold calls and develop a larger base of qualified customers. E) Charles will continue maintaining the retiring representative's accounts as usual without any changes in strategy or implementation.

The brew master at Appalachian Ale has asked you to help choose between two alternatives for a plant expansion

The first choice is a new brew system that costs $180,000 with annual maintenance costs of $17,000, an expected life of 15 years and a required rate of return of 12%. the alternative brew system costs only $98,000, requires $9,000 per year in maintenance, will last only 9 years and has a required return of 10%. Calculate the equivalent annual cost of each system. Based on your results only, which system would you recommend?