Which of the following, if true, would weaken the case that Regis should adopt a participatory approach?
A) The company encourages the development of strong, supportive relationships among employees and supervisors.
B) Employee output has been rising steadily and the company's productivity has increased over the past year.
C) Employees understand how their jobs relate to the overall strategic plan of the firm.
D) Employees complain that their sense of innovation and creativity is being stifled by organizational culture.
E) Employees consistently indicate that they are satisfied with the working environment and compensation at Regis.
D
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According to Spector, leadership's primary role in change management is:
a. providing strategic direction b. determining which employees must be laid off c. mobilizing adaptive behavior in the organization d. being the face of change e. all of the above
What T&D method asks participants to manage e-mail messages, memoranda, reports, and telephone messages?
A) in-basket training B) role playing C) behavior modeling D) case study