"No read up" is also referred to as the _________ property

The decision regarding the number of employees to be hired for the cafeteria is part of operational planning because

A. it translates broad strategic goals and plans into specific goals and plans relevant to a particular portion of the organization. B. it focuses on the major actions a unit must take to fulfill its part of the strategic plan. C. it involves a specific procedure that is required at lower levels of the organization. D. it involves making decisions about the organization’s long-term goals and strategies. E. it has a strong external orientation and covers major portions of the organization.

List two of the four service delivery innovations facilitated by technology that are described in the chapter

What will be an ideal response?