A soft-drink maker is paying to have its product prominently included in a popular TV show so that many people will see it. What is this known as?

A) pull promotional strategy
B) competitive advertising
C) publicity
D) informational advertising
E) product placement

Answer: E
Explanation: E) Product placement involves sellers of a product paying to have that product prominently placed in a TV show or film so that many people will see it.

Business

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_____ refers to the number of product lines an organization offers

a. Product line assortment b. Product equity c. Product mix width d. Product line depth

Business

The customer service representatives at a call center have been asked to handle each call within five minutes

A recent customer survey by the company revealed that customers appreciate it when employees take the time to answer their questions fully and listen to their grievances. What kind of service gap is apparent here? A) gap between perceived service and expected service B) gap between service delivery and external communications C) gap between service-quality specifications and service delivery D) gap between management perception and service-quality specification E) gap between consumer expectation and management perception

Business