What kind of conflict occurs when the parties are actually in agreement, but miscommunication prevents them from seeing areas of compatibility?

After listening to a speech by a local politician, Jon had the opportunity to think about the speech. He discovered that evidence was misquoted, there werea number of scare tactics used, and some data was falsified to support the claims being made

Which of the following is TRUE of the speech Jon listened to? a. If the speech was understandable to the audience, then the politician was free to use any means available to persuade the audience. b. The politician's speech was appropriate, but not effective. c. The politician used unethical rhetorical strategies to manipulate the audience. d. The politician had an effective and appropriate message.

While Kylie found the speaker's story funny, it didn't relate at all to how she felt about rising costs at the grocery store. Kylie feels that the story lacked __________.

A. resonance B. credibility C. testimony D. diligence